Returns and Complaints

Create return

If you wish to return your purchased items. We recommend that you use the form here, don´t worry it is fool proof.

Return
Complaint

I created the return case. What happens next?

- Is it a complaint?
Please wait for us to get back to you by e-mail. We will answer within approximately 24 hours on weekdays.

- Is it a return of items that are too large to be shipped in a regular package?
Please wait for us to get back to you by e-mail. We will answer within approximately 24 hours on weekdays.

- Is it a return of items, where the items are able to be shipped in a regular package?
Ship the item(s) to us.

Please send the parcel(s) to the following address:
Balcony Living Cph Aps
Lunikvej 2A
2670 Greve
Denmark